Business crime prevention

Meet Your Hounslow’s Heart local Safety Marshals. We have contracted Kingfisher Sec, a professional security provider that is patrolling our BID area, the town centre, to work with BID businesses to increase safety, prevent crime and reduce anti-social behaviours.

Meet Your Hounslow’s Heart local Safety Marshals. We have contracted Kingfisher Sec, a professional security provider that is patrolling our BID area, the town centre, to work with BID businesses to increase safety, prevent crime and reduce anti-social behaviours.

These Marshals are equipped with body cameras, radios, torches and highly visible and smart, red and black tactical uniforms. They are trained to deal with the following:

  • Street crime – robbery and theft of person offences

  • Retail crime – theft shoplifting

  • Drug dealing

  • Illegal street traders

  • Begging

  • Busking and street performers

  • Anti-Social Behaviour

  • Rough sleepers

  • Unauthorised waste tipping

  • Graffitti

These Marshals are equipped with body cameras, radios, torches and highly visible and smart, red and black tactical uniforms. They are trained to deal with the following:

  • Street crime – robbery and theft of person offences

  • Retail crime – theft shoplifting

  • Drug dealing

  • Illegal street traders

  • Begging

  • Busking and street performers

  • Anti-Social Behaviour

  • Rough sleepers

  • Unauthorised waste tipping

  • Graffitti

They will be on various shift patterns and patrolling our Hounslow BID areas all week. They will visit businesses to assess any local issues and provide additional support.

Most importantly, they are collecting a mass of date on local problems, and the BID is lobbying the relevant organisations on your behalf,

However, please note that the Marshals cannot make official arrests and will NOT replace reporting or calling in any issues to the MET police directly. They offer extra support whilst on patrol, to our local businesses!

They will be on various shift patterns and patrolling our Hounslow BID areas all week. They will visit businesses to assess any local issues and provide additional support.

Most importantly, they are collecting a mass of date on local problems, and the BID is lobbying the relevant organisations on your behalf,

However, please note that the Marshals cannot make official arrests and will NOT replace reporting or calling in any issues to the MET police directly. They offer extra support whilst on patrol, to our local businesses!

What background checks have been carried out?

Kingfisher Sec (the company) carry out enhanced checks and obtain DBS Certificates prior to employment. Previous working history references are also obtained.

What is their level of training?

All staff are required to hold a minimum D/S license from the SIA (Security Industry Authority) which includes, physical intervention, conflict management, first aid & Counter terrorism awareness training. Kingfisher Sec staff also obtain company training prior to deployment with Hounslow’s Heart BID.

What powers do they have?

They hold the same level of power to perform a citizen’s arrest providing they have evidence to support any criminal behaviour or activity. The team have the power to detain individuals under citizen’s arrest as covered by section 24a of PACE (police and Criminal Evidence Act 1984).

Minors and youth
They do not detain minors

Rough Sleepers
The Bobbies are there to help with rough sleepers by getting the help they need, working with our local Hounslow charities such Holy Trinity Church.

Minors and youth
They do not detain minors

Rough Sleepers
The Bobbies are there to help with rough sleepers by getting the help they need, working with our local Hounslow charities such Holy Trinity Church.

© Hounslow’s Heart BID Ltd. All rights reserved | 2026